Will Avelar

Work

Beyond UX

About

Resume

Will Avelar

My Work

My Work

Service Designer | E-Commerce, Retail

Designing a Streamlined Customer Experience

A systems overhaul for French Florist’s first franchise conversion

50% reduction in customer resolution time

Tech & Software

Systems Design

Service Design

Product Designer | Health & Fitness, SaaS

Scaling an Online Video Platform for Digital Growth

Redesigning a web-based video platform for rock climbers

9x increase in daily visitors and global reach

Tech & Software

Desktop

Mobile

Product Designer | E-Commerice, iOS

Designing a Seamless Mobile Ordering Experience

A ground up mobile app experience prioritizing the checkout process

30% increase in engagement

FoodTech

Payment Flows

Mobile

UX Researcher | E-Commerce

Optimizing Marketplace UX to Increase Revenue and Retention

Leveraging UX research to improve an online health space.

Doubled customer conversions

Marketplace UX

Healthcare

Desktop

UX Designer | Health & Fitness

Enhancing Gym Accessibility & User Retention

Implementation of inclusive for audience accessibility

25% increased community engagement

Accessible UX Design

Systems Design

Physical UX

Coming Soon

UX Designer | Health & Fitness

Enhancing Gym Accessibility

Implementation of inclusive for audience accessibility

25% increased community engagement

Accessible UX Design

Systems Design

Physical UX

Coming Soon

Product Designer | AI, B2C

Transparent Forward AI Chat Conversations To Build Trust

Uncovered UX pain points impacting retention and engagement, proposing scalable design improvements

Coming Soon

Home

|

Work

|

Beyond UX

|

Resume

|

LinkedIn